Section · Services

Fixed scope. Fixed price. Signed end date.

Six defined engagements, priced honestly. Every engagement closes with a Lift Report. No retainers, no ongoing work, no open-ended scope.

Tech Health Check

A two-week diagnostic. Review of your technology inventory, security posture against CIS Controls v8 IG1, vendor landscape, and operational practices — with a prioritized roadmap of what to fix first.

$2,500

2 weeks

Cyber Cleanup Sprint

The essential security baseline, implemented. MFA rollout, password manager deployment, account hygiene, backup verification, and staff training on the threats that actually reach small organizations.

$4,500–$7,500

3–5 weeks

Ops & Systems Sprint

Consolidation, cleanup, and documentation. Vendor audit, SaaS stack simplification, file migration to a coherent structure, and written documentation of the processes currently living in people's heads.

$3,500–$6,000

3–4 weeks

Cloud Migration Sprint

Email, files, and collaboration moved to Microsoft 365 or Google Workspace. Technical migration, user transition with training, and post-migration cleanup of legacy systems.

$5,000–$10,000

4–8 weeks

Data & Reporting Sprint

Clean CRM data, useful reports, and dashboards your board can read. Works with your existing Salesforce, HubSpot, Airtable, or Google Sheets rather than pushing a platform change.

$4,000–$8,000

3–5 weeks

Incident Response

Experienced help when something has gone wrong — a suspected breach, a departed admin, a critical outage. Hourly because incident response is unpredictable. Triage within 24 business hours.

$275 / hour

40–120 hrs typical

How pricing works

Pricing reflects who you serve.

Standard

Small businesses and well-funded nonprofits. Published prices above apply as shown. Roughly 40% of engagements.

Mission-aligned

Nonprofits under $2M budget. 15–30% below standard. Not a discount — a structural commitment to the organizations that shoulder most of this city's mission work. Roughly 40% of engagements.

Under-resourced

Organizations under $500K budget. 50%+ below standard, subject to quarterly availability. The remaining 20% of engagements.

The close

The Lift Report.

Every paid engagement closes with a four-page document — a cover, what was stuck, what we changed, what's now possible. Printed on warm-white paper, signed in blue ink, delivered in person at the closing meeting. A deliverable an Executive Director can show a board and a sponsor can attach to an impact report.

How we stay focused on the mission.

Palanca exists to bring capable, affordable technology help to mission-driven organizations — and to fund community programs that extend that work. Holding to that mission means keeping our scope deliberately narrow. The services below sit outside what we do, because taking them on would dilute the work we do best. When your organization needs any of them, we'll introduce you to specialists we trust.

Monthly managed IT or break-fix retainers
24/7 monitoring and on-call support
Formal compliance certifications (HIPAA, PCI, SOC 2)
Custom software development
Fractional CTO arrangements

Start a conversation.

Short note, no form. Tell us what's stuck and we'll figure out the fit together.

mike@palanca.technology