Technology & AI · Greater New Orleans

Win more business. Spend less running it.

Palanca sets up the websites, AI tools and security a growing business needs, then teaches your people to run them. Every account stays in your name.

Local people. Plain English. The keys stay with you.

Good tools. Less friction.

Explore what a better working day could look like.
Illustrative workflow01 / 04
  1. The opportunity

    A customer finds you.

    From a search to your website.

  2. The right tools

    A clear next step.

    Click to call. Request a quote. Book work.

  3. Back in your hands

    It reaches your team.

    Your inbox. Your schedule. Ready to act.

You own the domain, content and accounts.

Illustrative workflow02 / 04
  1. The opportunity

    Another job, well done.

    Your team wraps up with a customer.

  2. The right tools

    An easy way to ask.

    A review request fits into your workflow.

  3. Back in your hands

    Good work gets seen.

    Reviews and posts support your reputation.

Your profiles. Your voice. You approve the approach.

Illustrative workflow03 / 04
  1. The opportunity

    The phone rings.

    Your people are busy with customers.

  2. The right tools

    Your front desk picks up.

    AI gathers the details and drafts a response.

  3. Back in your hands

    Your team takes it from here.

    A clear handoff, with a person in control.

Your rules. Human approval. Clear handoffs.

Illustrative workflow04 / 04
  1. The opportunity

    A sign-in needs checking.

    Someone is trying to access an account.

  2. The right tools

    A second layer of protection.

    Identity is checked before access is given.

  3. Back in your hands

    The right people get in.

    A stronger setup your team can maintain.

Your accounts, with recovery steps documented.

Built for
Small & mid-sized businesses
Based here
Greater New Orleans
Working together
In person, in plain English
Always yours
Every account. Every login.

Who we work with

For any business that could use a little lift.

You don't need a full-time IT department. You need someone who knows the tools, sets them up properly, and shows your people how to use them.

For businesses like yours

Plumbing, HVAC, electrical, roofing and general contractors. CPA and tax practices, small law firms and insurance agencies. Restaurants, salons, shops and family businesses that have held down the same corner for decades.

Usually somewhere between a handful of people and a hundred, with an owner who still picks up the phone after hours.

A lot of these businesses get passed over. They're too small for the big IT firms and too busy to sort it out alone, so good companies fall a step behind. Closing that gap is why Palanca exists, especially for owners in the neighborhoods where access has always been hardest to come by.

Sound familiar?

  • Calls go to voicemail while everyone is busy with customers.

  • Quotes and invoices get done at night, so they go out days late.

  • The website hasn't changed since the day it went up.

  • The insurance renewal asks about MFA and backups, and nobody is sure.

  • Reviews only come in when someone remembers to ask.

Let's find the right place to start

How we work

From first call to running on its own.

Fixed scope. Fixed price. Signed end date. A practical plan, with a proper handoff.

  1. 01

    A first conversation

    Thirty minutes about how your business runs and what's eating your week. If we're not the right fit, we'll say so and point you to someone who is.

  2. 02

    A plan in writing

    What we'll set up, when it will be live, and the price, all agreed in writing before any work starts.

  3. 03

    Live in about 30 days

    We set it up, test the ways it can fail, and train the people who'll use it every day.

  4. 04

    Keep it running

    A modest monthly plan keeps things tuned and secure. Or take the keys and run it yourselves. Either way, it's yours.

What you can count on

Built for you. Belongs to you.

Your accounts, in your name.

Every domain, subscription and login is set up under your business. If you ever part ways with us, nothing leaves with us.

The price is in writing first.

No hourly meter and no surprise invoices. You see the scope and the number before we start.

Plain English, in person.

We come to your office or your shop. If a technical word is needed, we explain it.

We work alongside your IT provider.

We're not here to replace the people who already keep your computers running. We build on what's there.

The Lift Report

A proper handoff. On paper.

Every launch closes with a Lift Report.

Four pages in plain English: what was stuck, what we changed, and what your team can now do on its own. Signed, and walked into your office.

It lists every account we set up, who controls it, and how to recover it. A record you can hand to whoever comes next.

Get to know Palanca
Palanca

The Lift Report

What was stuck.
What we changed.
What's now possible.

Your business.
Your record.
01 / 04
A clear record
  1. 01 Cover
  2. 02 What was stuck
  3. 03 What we changed
  4. 04 What's now possible

Made to keep.
Made to hand over.

Illustrative report layout. Every engagement has its own record.
Illustration of an instructor helping an adult learner with a laptop
AI-generated illustration; programs are in planning.

A little lift, a little further

Good work should do some good.

A share of every engagement funds free technology programs.

Digital skills for adults starting a new career or heading back into work. Coding and robotics for kids. Built for the Greater New Orleans neighborhoods where access is scarcest.

About the programs

Let's start here

Tell us what's eating your week.

We'll tell you plainly whether we can help.